British American University

Support

Help for students, applicants and staff.

How Can We Help?

Support Services

IT Help Desk

Student portal, email, passwords and online learning.

Academic Support

Course registration, advising, transcripts and results.

Fees & Financial Aid

Invoices, payments, scholarships and refunds.

Student Affairs

Welfare, counseling, accommodation and complaints.

Library Help

Finding resources and access to digital collections.

International Students

Visas, travel letters and arrival support.

Support Ticket

Submit a Support Request

Choose the type of help you need and describe your request. Our support team will reply by email.

Support Request

Help Center

Frequently Asked Questions

Use the password reset link on the portal login page or submit a ticket to the IT Help Desk.

Submit an Academic Support request. Transcripts are issued by the University on request by students.

Results are released after ratification by the Senate and are available through the Registrar.

Contact Student Affairs through this form or visit the Student Affairs office.